These terms explain how Jahsonvin Momentz, the photography and videography studio of Vincent Nlikiba in Takoradi, Ghana, provides services through Momentz Vault. Contact us at booking@jvmomentz.com or 0549460772 before booking if anything is unclear. The package, quote and policy recorded with your booking explain your specific deliverables.
Provide accurate contact information, verify your email and keep your login and collection passwords private. The person booking must be able to authorize the session; a parent or guardian must arrange and authorize a session for a child. A request is subject to studio review. An available time may be temporarily held while a request is reviewed, but submitting a form alone is not confirmation. Check your dashboard and confirmation email for the current status and hold deadline.
Prices are in Ghana cedis (GHS). Standard packages list their inclusions; a custom package records your chosen items and quantities. Location fees, travel, extra coverage or other additions must be agreed before charging. Service bookings require 50% of the approved total upfront; the remaining balance is collected after the shoot or coverage period. A free consultation carries no photography booking charge and does not reserve a separate shoot date. Paystack processes payments through its hosted checkout. A payment is recognized after server verification. Keep the transaction reference if a payment needs checking.
Apply one eligible code before starting checkout. Codes may have service, minimum spend, date, prior-booking and usage conditions. Discounts reduce the approved total and its 50% booking payment. Starting checkout locks the quoted amount. Referrals are for a new client’s first paid service booking and cannot be used for self-referrals. Referral rewards are issued after the referred live booking is completed and fully paid. Each personal reward has its own expiry and use limit. Rewards are discounts, have no cash value and cannot be combined with another code. The dashboard shows current programme terms. Changing future offers does not rewrite a payment already quoted.
All appointment times use the studio timezone shown on the form. Tell us promptly about changes or cancellations through your dashboard. The current appointment remains in place until the studio confirms a change. An unpaid temporary hold may expire and become available to others. Rescheduling, cancellation charges and any refund depend on the policy accepted with your booking, the work already carried out and applicable law. Contact us for a written assessment; deleting an account does not cancel an appointment or issue a refund. If we cannot provide an agreed service, we will contact you to discuss a suitable replacement date or resolution.
Arrive at the agreed time with the people, outfits and items included in your package. Obtain permission to photograph at your chosen location and tell us about venue restrictions, access needs or special priorities. Events can include lighting, weather or scheduling conditions beyond the studio’s control. We will discuss material changes to the agreed coverage. Requests for extra time or additional work depend on availability and an agreed price.
The selected package defines the number of photographs, editing level, films, prints, frames and any physical media. Digital photographs are delivered through your studio collection. Higher packages include a pen drive only where listed. RAW files, additional retouching, express delivery or new edits are included only if selected or agreed. The delivery period in your quote governs; please provide selections or required information promptly. Download and back up your finished files within the collection’s stated availability period. Contact the studio about extensions or missing files.
Use delivered photographs for the purposes agreed with the studio. Advertising, resale, third-party commercial use and other licensing should be agreed in writing. Do not remove a copyright watermark from a visitor download. Authorized collection owners can use the clean-download method supplied by the studio. Public portfolio or social-media publication requires the appropriate permission; buying a package without a no-publication add-on does not itself grant consent. Tell us your publication preferences, especially for children or private events. Respect the rights of people appearing in a photograph and share private links carefully.
Use the site lawfully and do not attempt to access another client’s account, collection or payment. Vinto provides guidance and can connect you with the studio. Its replies do not approve a date, verify a payment or replace your recorded agreement. Do not enter passwords, card details or mobile-money PINs in chat. Our Privacy Policy explains account, booking, image and conversation data. Account deletion removes sign-in access and the public profile; existing studio records and delivered collections are handled separately.
Contact booking@jvmomentz.com with your booking reference and the outcome you seek. We aim to resolve concerns fairly and will explain any further information needed. These terms do not remove rights that apply under Ghanaian law. Updates govern future use and bookings; an existing booking retains its recorded package and accepted policy unless both parties agree otherwise.